A trip to the Steinway Factory

Today was nothing short of a thrill.  A pianist’s trip to Mecca.  The Garth Newel Music Center, located in Warm Springs, VA and home to a resident piano quartet, is looking for a brand new Steinway D.  I was very flattered that they asked me to accompany them (the string players, some administrators, and some of the generous friends and patrons helping to fund the purchase of the instrument) to New York for a visit to the Steinway Factory, located in Astoria, NY.

The morning began with a tour of the inside of the factory.  Steinway is widely accepted as the most finely made and best sounding piano around for centuries.  They are proud of their heritage and their position of esteem in the piano world, and rightly so.  The first part of the tour was perhaps the most dramatic.  We got to watch the creation of the rounded piano case.  Long strips of rock-hard maple were fed through a machine which coated them with a special glue.  It takes eight strips of laminate glued together to create the inside rim of the piano, and another nine strips to make the actual outside case of the piano.  Steinway is apparently the only piano manufacturer that bends the inner frame and the outer frame together at the same time, creating better strength and cohesion.  After the 17 strips of laminate became one 300 pound timber of wood, that timber was taken, carried by at least six men, over to the rim press.  It was unbelievable to watch as the wood was bent into the shape of the piano frame, and was then held in place by huge iron vices.  We onlookers were even invited to participate in the process of helping to tighten the screws that hold the vices onto the wood frame.  I helped bend the rim on a brand new Steinway D!  It stays there in the press overnight and then gets taken to a drying room, where it spends 4 months in a very hot, very humid environment which smells strongly of formaldehyde based glue.

Next we visited the veneer room. A sign over the door proclaimed “Crown Jewel Veneer Room.”  Here we learned that the veneer of every piano comes from one single tree.  That is the only way to create pieces of veneer that match perfectly.  The pieces are carefully selected (by eye, not by robot or computer) and glued together.  The most amazing piece of information I learned in this room is that when a piano is made, the veneer from that particular tree is labeled and saved.  There was 1.5 million dollars worth of wood in that room!  When a piano falls into disrepair and needs veneer work done, the wood from the very tree that was used for the original can be looked up, found, and that wood is then used for repairs.  Our tour guide, the lovely and informative Nicole Martini, told us a story of a piano built in the late 1800′s which needed veneer work done, and they were able to locate the very material that was used for the original veneer.  Incredible.

The soundboard room was also fascinating.  Wood for soundboards is chosen from a special forest, the Sitka Forest in Alaska, with which Steinway has had a relationship for a hundred years.  150 year old spruce trees are selected from this forest.  There is apparently C grade wood, B grade wood, A grade wood… and then there is Steinway grade wood!  Once the wood arrives and is assembled into the soundboard, an artisan in this room examines each one for any tiny blemish, crack or crevice, removes it with a special tool, cuts wood from another matching piece of wood, and fills the hole seamlessly.  The tiny piece of wood is glued in place and held there with a long bowed stick which is leveraged against the ceiling to produce 500 pounds of pressure on the glued area to assure cohesion.

We visited the drying room, where piano rims stand vertically, row upon row, and so tall you can stand in them.  The pounding room was also a revelation – a special machine depresses all the keys at once, to loosen up the action of the piano and I suppose to start the breaking in process.  (Any new piano requires at least 50 hours of playing time before it is truly broken in.)

The level of craftsmanship is undeniable and unbelievable. In a world that values quick, cheap, mass production, it was truly astounding to realize the level of by hand artisanship that is still being practiced in this factory, day after day.  And  as a pianist who spends every day of my life playing these instruments, it was fascinating and truly exhilarating to see the process by which they are born.

Arriving in a stretch limo, courtesy of Steinway & Sons!

Arriving in a stretch limo, courtesy of Steinway & Sons!

Arriving at the Steinway Factory in Queens

The marquis at Steinway, announcing our arrival

Learning about how the rim of a Steinway is bent

Watching as the rim of a Steinway is bent!!!!

The socket wrench for tightening those bolts. HEAVY.

rrrrrrrr!

Hall of drying piano rims

Genevieve Lee, Teresa Ling, Lura Johnson, Tobi Werner, Jaime LeTourneau, Eveylen Grau (from left)

Soundboard Repair

Down to business

The Chosen One!

Published in: on April 27, 2010 at 10:24 pm  Comments (8)  

The URI to TrackBack this entry is: http://lurajohnson.com/2010/04/27/a-trip-to-the-steinway-factory/trackback/

RSS feed for comments on this post.

8 CommentsLeave a comment

  1. Thank you for sharing this and very well presented as well. I could hear very clearly in your writing how happy it made you to be there amongst the greats as Steinway surely is and then also to share your joy with us so that we can enjoy it too. And you modestly skimmed over the importance of your being there as you were personally invited and sponsored to play and then select the best piano for The Garth Newel Music Center, located in Warm Springs, VA

    • It is true, the purchase of a piano is a big financial and artistic decision for any group. I was very honored that they valued my opinion!

  2. Lura: Your proud aunt Sally forwarded your exciting experience with Steinway. WOW. Being in love with pianos all my life, I can appreciate your thrills. Another oddity — it seems as if the fine grand had a funeral before it’s life. 6 men to carry it and 4 months in a formaldehyde environment. Owning many funeral homes over the past 50 years — it kind of struck a note. There is no question that Steinway is revered by pianists and the world audience. Did you place an order for a 9 foot concert grand as you departed the grand experience? Cordially, Ron

    • Hello Ron! Thanks so much for your comment, and I remember well your love for pianos! I certainly am looking forward to playing the new piano when I go to Garth Newel over Labor Day weekend, but I will also confess I am quite in love with my piano at home. :) I’m very lucky to have her! Coming out to Cali this summer, hope to see you.

  3. Lura, you were a very important part of our group – thank you for your expertise and your insight as the choice was made -

  4. Oh Lura, even though I was on the tour and marvelled at the steps taken to create these beautiful instruments, your comments brought out things I didn’t even hear our guide saying! I will never forget this experience and feel so fortunate to have been along to choose just the right piano. Your preparation re choosing and playing various musical pieces designed to put each instrument through its paces was extremely helpful to all of us. It was a joy to share this adventure with you.

  5. Lura,

    I have had the honor of working at Steinway & Sons for over a decade before I opened my own Steinway dealership in Dallas. My thoughts while reading your post where comforting in that even before I hit the door in 1980 rim bending the belly department and for that matter every process remains the same. The craftsman have apprentices (sometimes their own sons and daughters) and the management team are what I consider true “Piano” men and women. Congratulations on your new model D, to quote Paul Harvey in The Rest of the Story, “Steinway; where the trees are taught to sing”

    • Thank you for your comment, Danny. We were introduced to many people who had been working in the factory for a very long time and were truly masters of their craft. It was very impressive to see their dedication to detail and perfection. I wish I could remember their names, but I do remember being told a story about a guy named “Tiny” I think it was? Who was an actual giant, hugely strong and worked there for decades. Perhaps you knew him?
      All the best to you with your dealership in Dallas!
      LURA


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.